REPLACEMENT AND REFUND POLICIES

No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.

No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn't like it after delivery of the product or feels the product doesn't match his or her expectations. No refunds will be given in the following cases:

- Incorrect or insufficient address mentioned by the customer

- Non- availability of recipient at the mentioned address and/or premises

- Refusal to accept products

- Delivered at the place/to the person specifically mentioned by the customer other than the customer himself.

- Force majeure event

- In case the product has undergone any tampering by the customer

All emails in this regard are to be sent to fitnaxxretail@gmail.com